What are the best practices when submitting a Proof of Address as an individual?

• Any document submitted must show your current legal name and current address. This is needed to ensure legitimacy of your location. If you go by a nickname on your Escrow.com profile, please ensure the address document shows your full legal name.

• Documents cannot be expired. We cannot ‘ok’ a verification with any sort of expired document. Our internal guidelines are:

  • 3 months for utility bills
  • 3 months for banking statements
  • Non expired Residence ID, Driving License, or Residence Permit (at least 3 months from the expiration date)
  • Leasing/Rental agreement or contract for place of residence (at least 1 year)
  • Tax document (at least 1 year)

• What are common examples of other documents:

  • Phone bill
  • Mortgage statement

  • Other type of tax statement

    • Possible other type of bill that is sent to the home - this would be on a case by case basis and escalated to the compliance team

• Your individual address must be your place of residence. If you want to proceed with a transaction with a company address, please see company guidelines here.