Help Desk
- What is required to verify my identification?
- Why is my ID verification being rejected?
- What is Proof of Address?
- Why do I need to submit a Proof of Address in addition to my ID document?
- What does Proof of Address mean in terms of my transaction moving forward?
- What is a valid utility bill?
- Can I submit a screenshot?
- Can I submit a handwritten document showing my current address or company address?
- What if I don’t have a utility bill, banking statement, or tax document to show proof of address?
- If I am a business conducting an Escrow transaction, what do I need?
- What if I am not a primary or controlling member but have been asked to submit an Escrow transaction?
- How do I know my company is active?
- What are the best practices when submitting a Proof of Address as an individual?
- What are the best practices when submitting a Proof of Address for a company?
Support Hours
周一至周五， 早8点到晚11点（太平洋时间）
美国和加拿大（免话费）：888-511-8600
澳大利亚（免话费）：1300ESCROW (1300 372 769)
其他国家：+1-415-801-2270