What if the Buyer forgets to accept or decline the items online at Escrow.com?

The Buyer has the option to “Accept” or “Reject” the merchandise during their Inspection Period. However, if the Buyer has neglected to “Accept” or “Reject” the merchandise, Escrow.com will release funds to the Seller at the end of the Inspection Period, as long as Escrow.com can verify that the Buyer has received their merchandise.

Please note that Escrow.com does reserve the right to send a 24 hour notice if the Inspection Period is started and ended without the Buyer's participation.

If there are any issues during your transaction or you need additional support, please email Escrow.com at support@escrow.com today.