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Guiding Buyers and Sellers Safely Through the Online Escrow Process
How does it work?
- Buyer and Seller Agree to Terms
Both parties agree to terms of the transaction, which includes a description of the merchandise, sale price, number of days for the Buyer's inspection, and any shipping information.
- Buyer Pays Escrow.com
The Buyer submits an available payment option. Escrow.com verifies the payment. Processing time varies by payment method.
- Seller Ships Merchandise
Upon payment verification, the Seller is authorized to ship merchandise and submit tracking information. Escrow.com verifies that the Buyer receives the shipment.
- Buyer Accepts the Merchandise
The Buyer has a set number of days for an inspection and the option to accept or reject the merchandise. For more information, FAQs - Return Questions.
- Escrow.com Pays the Seller
Escrow.com pays the Seller by the method selected by the Seller. The transaction is complete.
What are the benefits?
Escrow.com, an accredited escrow company, acts as a secure third party to protect the Buyer and Seller.
How Buyers are protected:
- Escrow.com tracks the shipped merchandise and verifies it was delivered.
- The Seller isn't paid until the Buyer accepts the merchandise, or the inspection period expires.
How Sellers are protected:
- Escrow.com confirms when the Buyer receives merchandise.
- The Seller is authorized to ship only after Escrow.com verifies good funds.
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Top Questions
How much does it cost?
The escrow fee is a percentage of the transaction value. Calculate and view information on fees. Your payment method may dictate your class of service.
What forms of payment does Escrow.com accept?
Escrow.com accepts wire transfers, and in some cases credit card, PayPal, and check/money order. Restrictions Apply. Each method of payment takes a different length of time to process.
What if the Buyer doesn't accept the merchandise?
Read about issues related to merchandise return at FAQs - Return Questions.
How do Sellers get paid?
When the transaction is complete, Escrow.com sends funds to the Seller via their chosen disbursement method.
How do I start an Escrow?
Register to begin a transaction.
My question wasn't answered here - where do I find it?
View the complete list of Frequently Asked Questions. |
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